Worry-free bicycle ownership

How it works

Your bike is an important part of your lifestyle. Velocare will ensure that it stays that way by providing hassle-free coverage.


Even though your wheel-to-wheel manufacturer's warranty is exceptional, there are a few things that are not included, such as parts failure from normal wear and tear. Velocare goes above and beyond the manufacturer's warranty by offering 3 to 5 years of worry-free riding. If it fails*, Velocare will replace or repair it.


Just like the name implies, we take care to keep you riding, and if a part fails, bring your bike to a participating Velocare service location and they will handle the service authorization, provide the required service, and get you back pedaling in no time. There are no out-of-pocket expenses, no deductibles, and no hidden costs. Pick up your repaired bike, shake hands, and go pedal. It’s Velocare.

What it costs


If it moves, it will wear out

ITEM COST
CHAIN $30 - $70
CASSETTE $45 - $190
BOTTOM BRACKET $45 - $90
FREE HUB $50 - $350
HEADSET $50 - $150
BRAKE CABLES $10 each
SHIFTER CABLES $10 each

Average repair expense

PLAN COST

Bike Price 3 years 5 years
0 - 499 $75 $115
500 - 999 $85 $135
1,000 - 1,499 $105 $165
1,500 - 2,499 $135 $205
2,500 - 5,499 $165 $275
5,500 - 9,999 $245 $405
10,000 - 15,999 $335 $545
16,000 - 19,999 $425 $665

What is covered

THIS PLAN COVERS THE VARIOUS PARTS OF YOUR BICYCLE THAT CAN FAIL,
INCLUDING THE DRIVE-TRAIN, SHIFTERS, AND DERAILLEURS.



Bicycle part failure** will occur naturally due to use and aging of your bicycle - Velocare has you covered so you can keep pedaling.

Your bicycle is built to exacting standards and will give you years of enjoyment, and with the purchase of a Velocare plan you will have additional 3 to 5 years of worry-free service so you can ride with peace of mind knowing that no matter what bicycle part fails*, Velocare will repair or replace it.

* Velocare covers various bicycle components and accessories attached to the bicycle frame, at the time of sale, for failure through normal recreational riding.

** Parts failure does not cover regular maintenance, frame, brake pads, tires and tubes, or batteries. The frame is always subject to manufacturer's warranty.

Where to get it

Velocare service plans are available from participating Velocare retail locations with plans based on the price of your bicycle and starting at $75.00 for a 3 year plan. Please ask your Velocare dealer for protection plan details.

If you already purchased a bike elsewhere less than 30 days ago, you can get Velocare for it from a Velocare participating bike shop.

Dealers near you

 
Trek Bicycle Superstore - South County
901 Lane Avenue Chula Vista, CA 91914
(619) 216-9123
 
Southbay Bicycles Inc.
250 3rd Ave. Chula Vista, CA 91910
(619) 477-1445
 
Trek Bicycle Superstore - La Mesa
8495 Fletcher Parkway La Mesa, CA 91942
(619) 668-8787

Contact Us