How do I make a claim for service?

Prior to taking your bike to a service center (a bike shop), call our claim service center at 800-622-1100 (Business hours: M-F 8:00 AM - 6:00 PM EST/EDT) to verify coverage and receive work authorization number. If you need help selecting a service location, you can ask a customer service representative to recommend you one when you make the call. You can also use our location finder.